Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to.
HP Printers - Installing and Using the Windows Built- in Print Driver. Restart the printer and the computer: Restarting the computer and the printer can clear possible error conditions. Confirm the printer connection and network name: On the printer, make sure that the blue light next to the Wireless icon () is on and steady, then touch the Wireless network menu to make sure that the printer is connected to the same network as your computer. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, but no closer than 6 ft (1. Wireless signals can be weaker at greater distances between the printer and the router. Manually connect the printer to the network: Many HP printers have a wireless setup wizard tool available on the printer control panel network or wireless settings menus. Follow the on- screen instructions to type your network name and password to connect the printer to the network. ![]() ![]() Restart the router: If you are experiencing a slow or intermittent wireless connection, try restarting your router. Consult your router manufacturer, Internet service provider, or network administrator for instructions on how to restart the router. Check the router band setting: Many routers can operate in both 2. GHz and 5. 0 GHz frequency bands, but not all HP printers support both bands. Make sure the 2. 4 GHz router band is enabled and broadcasting. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2. GHz band SSID. Check your firewall software: Your firewall software might prevent the printer from accessing the computer. Accept or allow any firewall messages that display during the printer software download and installation, or configure the software to allow HP downloads and installations. Check for obstructions between the printer and the router: Remove any metal objects between the printer, the computer, and the access point (router). Objects such as refrigerators or metal bookcases can interfere with wireless signals. Check for other devices that emit radio and wireless signals: Move any devices that emit radio signals, such as microwaves and cordless telephones, farther away from the printer. They can interfere with wireless signals. Set the IP address on the printer: Your printer can bypass automatic IP address assignment by DHCP and use any valid IP address you choose. ![]() Use the front panel menu to type an IP address that is valid for use on your local area network. Assigning an HP Network Printer a Fixed IP Address . Instructions for wireless connections and different types of printers may vary, but the overall approach should apply to most home networks. Some time ago, I did a post entitled “HP Network Printer Going Offline,” in which I provided instructions on how to locate the printer’s IP (Internet Protocol) address and reset it in Windows. Unfortunately, if the printer has a dynamic IP address – an address that is assigned to it by the local server automatically, its address can change later, sending the printer offline once again. You then have to repeat the steps to have the printer setup use the right IP address. How to Add an HP Printer to a Wireless Network. HP printers can be added to your network in a number of ways, depending on the model of printer and your network. ![]() A better way to proceed is to assign a static IP address to your network printer. The static IP address remains fixed, unchanged when the network server is restarted, so the printer remains online. Identify Your Printer’s Network Settings. Before assigning a static IP address to your printer, first make sure the printer is online, as I explain in “HP Network Printer Going Offline.” This ensures that you are assigning an IP address that actually works. To identify which IP address is currently assigned to the printer, do the following: On your HP printer, press the Setup button to display setup options for the printer. Press the right arrow button until Network Setup appears in the LED window, and then press the OK button. Press the right arrow button again until the Print Network Settings option is displayed, and then press the OK button. This prints the network settings, which include the IP address, Subnet mask, and Default Gateway (the address of your network’s router). Setting a Static IP Address. Once you know your printer’s IP address, entering it is pretty easy. Here’s what you do: Run your Web browser. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear. Click the Networking tab. Under Connections, click Wired. Under IP Address Configuration, click Manual IP. Enter the IP address, subnet mask, and default gateway in the appropriate boxes. Click Apply. You may need to restart the networked computers, so they can reconnect with the printer.
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October 2017
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